Your Privacy, Our Commitment
We are dedicated to protecting your personal and mental health information with the highest security and confidentiality standards.
Privacy Policy
Effective Date: [07-02-2026]
Last Updated: [07-02-2026]
Welcome to BISAK Healthcare Systems (“we,” “our,” or “us”). Your privacy is extremely important to us, especially considering the sensitive nature of mental health information. This Privacy Policy explains how we collect, use, protect, and share your personal data when you visit or use our website and services.
By accessing or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A) Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- Gender
- Location
- Payment details (processed securely via third-party gateways)
b) Health & Mental Wellness Information
- Mental health history
- Emotional and psychological assessments
- Therapy session details
- Wellness questionnaires
- Consultation notes
(We collect this data only to provide personalized mental health guidance.)
c) Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
2. How We Use Your Information
We use your data to:
- Provide personalized mental health guidance
- Schedule and manage appointments
- Improve our healthcare services
- Communicate updates, reminders, and service notifications
- Process payments securely
- Improve website functionality and performance
- Comply with legal obligations
3. Medical Data Confidentiality
We follow strict confidentiality standards for all health-related data. Your mental health information is:
- Stored securely
- Accessed only by authorized professionals
- Never shared without explicit consent
- Protected using encryption and secure access controls
4. Data Protection & Security
We implement industry-standard security measures including:
- SSL encryption
- Secure servers
- Firewall protection
- Continuous security monitoring
Despite our best efforts, no online transmission is 100% secure. We continuously upgrade our systems to maintain maximum data protection.
5. Sharing of Information
We do not sell, trade, or rent your personal data.
We may share information only:
- With licensed healthcare professionals providing your care
- With trusted service providers (payment processors, hosting, analytics)
- When legally required by law enforcement or regulatory bodies
- To prevent fraud, abuse, or security threats
6. Cookies Policy
We use cookies to:
- Enhance user experience
- Analyze website traffic
- Improve performance
- Remember user preferences
You can control cookies via your browser settings.
7. User Rights
You have the right to:
- Access your personal data
- Request correction of incorrect information
- Request deletion of your data
- Withdraw consent
- Request data portability
To exercise your rights, contact us at Info@bisakhealthcare.com.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If discovered, such data will be promptly deleted.
9. Third-Party Services
Our website may contain links to third-party services. We are not responsible for their privacy policies or data practices. We encourage users to read their policies before sharing any information.
10. Data Retention
We retain your personal and health data only for as long as necessary to:
- Provide healthcare services
- Meet legal obligations
- Maintain treatment history Once no longer required, data is secu
Once no longer required, data is securely deleted.
11. International Data Transfers
Your data may be stored or processed in countries outside your region. We ensure all international transfers comply with applicable data protection laws.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with updated revision dates.
13. Contact Information
If you have questions regarding this Privacy Policy or your data, please contact:
BISAK Healthcare Systems
Email: Info@bisakhealthcare.com
Phone: +1-443-430-3333